hy. Girls High-Waisted Shorts

We know waiting for parcels isn’t easy, so we aim to dispatch orders as quickly as possible.

UK Standard Delivery

£3.99 Estimated delivery: 2–4 working days

UK Express Delivery

£5.99 Estimated delivery: 1–2 working days

Free UK Delivery

Free on orders over £50

Ireland Delivery

£8.99 Estimated delivery: 3–7 working days

Order Processing

Orders are typically processed within 1–2 working days. During launches or promotions, processing times may be slightly longer but we will always keep you updated!

You’ll receive tracking information as soon as your order has been dispatched.

Returns

We hope you love your hy. pieces, but if not, items can be returned within 14 days of delivery, provided they are unworn, unwashed and with original tags attached.

Our hy. Promise

Every piece is carefully designed with comfort, confidence and everyday movement in mind, because quality matters.

Returns & Refunds

We hope you and your girl love your hy. pieces as much as we loved creating them. However, if something isn't quite right, we're here to help.

Returns

If you change your mind about your purchase, you can return eligible items within 14 days of receiving your order for a refund.

To be eligible for a return, items must be:

• Unworn and unused

• In their original condition

• Free from marks, stains, odours, pet hair or damage

• Returned with all original tags attached

• Returned in their original packaging where possible

  
  

Unfortunately, we cannot accept returns that do not meet these conditions.

Exchanges

Need a different size? No problem.

If your item doesn't fit quite right, we're happy to offer an exchange for an alternative size (subject to availability). Please contact us within 14 days of receiving your order, and we'll guide you through the process.

If your requested size is unavailable, a refund will be issued instead.

Non-Returnable Items

For hygiene and quality reasons, we are unable to accept returns on:

• Gift cards

• Any items marked as final sale

• Products that have been worn, washed or altered

  
  

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or we've accidentally sent the wrong product, please contact us within 48 hours of delivery with your order number and photographs where applicable. We'll make it right as quickly as possible.

Return Costs

Unless an item is faulty or incorrect, customers are responsible for the cost of returning items to us. We recommend using a tracked postal service, as we cannot be held responsible for returns lost in transit.

Refunds

Once your return has been received and inspected, we'll notify you of the outcome.

Approved refunds will be processed back to your original payment method within 5–10 working days. Please note that your bank or card provider may take additional time to process the refund.

How to Start a Return

To arrange a return or exchange, please contact us at:

returns@hy-activewear.com

Please include your:

• Order number

• Full name

• Reason for return or exchange

  
  

We'll provide you with the next steps.

Easy Returns & Exchanges

We believe shopping should feel exciting, not stressful. That's why we've kept our returns process as straightforward as possible, so you can shop with confidence knowing we're here to help if something isn't quite right.